Legal
Privacy Policy
How we collect, use, and protect the information you share with us.
Effective July 2026. We may update this policy from time to time; the current version is always posted here.
Information we collect
When you submit our Get Started form, we collect the information you provide: your name, contact details, the service you’re interested in, the property location, timeline, your income range or estimated property value, and any notes you choose to share. We also collect basic technical information such as the page you came from, campaign parameters, and device type, which helps us understand how people find us.
How we use it
We use your information to respond to your request, match you with the right service, and follow up about your inquiry. Lead information is stored in our customer relationship management system (HubSpot) and is accessible only to authorized members of One Stop Group.
Documents you share
If you share documents with us later in the process, they are kept in secure, access-controlled storage and are never sent as email attachments; access is limited to the owners of One Stop Group. Please do not send documents containing your Social Security number or full bank account numbers unless specifically requested through a secure process.
What we don’t do
We do not sell your personal information. We do not share your information with third parties except as needed to provide the services you request (for example, with a lender when you ask us to arrange financing) or as required by law.
Contact
Questions about this policy or your information? Contact us at info@onestopgroup.us or (866) 337-9546.